Shipping Policy

1. Shipping Methods

We offer Standard Shipping for all orders.
Shipping fees are calculated based on the order value and destination at checkout.

2. Shipping Fees

• Orders under US$100 are subject to a US$5 shipping fee.

• Orders with a product value of US$100.00 or above qualify for free shipping.

3. Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.
Please note that processing times may vary during peak seasons or promotional periods.

4. Estimated Delivery Time

Once shipped, orders are expected to arrive within 5–7 business days.
Delivery times may be affected by holidays, customs clearance, or logistics peak periods and are therefore not guaranteed.

5. Shipping Destinations

Currently, we ship to Vietnam.
Additional destinations may be added in the future.

6. Order Tracking

Once your order has been shipped, a tracking number will be provided via email.
Tracking information may take 24–48 hours to update.

7. Delays & Exceptions

We are not responsible for delays caused by customs clearance, carrier disruptions, weather conditions, or other circumstances beyond our control.

8. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our customer support within 7 days of delivery so we can assist you.

9. Contact Us

If you have any questions regarding shipping, please contact us at our customer support page.